Forum Discussion
amanda.mclain
10 years agoNew Member
Change payment date
Why is my account automatically charged on the bill date and not the due date ?!!
Liz
10 years agoModerator
Good morning Amanda,
I see it's your first post here, so welcome to the community! Charles hit the nail on the head. To add to that, the bill date/due date is most applicable to those on invoice billing. Their bill gets mailed on the bill date, and they have until the due date to mail in their payment. Those on autopay just get charged once the bill date comes around.
-Liz
I see it's your first post here, so welcome to the community! Charles hit the nail on the head. To add to that, the bill date/due date is most applicable to those on invoice billing. Their bill gets mailed on the bill date, and they have until the due date to mail in their payment. Those on autopay just get charged once the bill date comes around.
-Liz
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