Dissappointed5
6 years agoFreshman
Complaint
Kevman here, Since we have purchased internet from you back in October, our internet is horrid.. Yes, you have speeds that are decent, but the Latency makes our internet almost non-existent.. I h...
I 100% agree, this company has been the worst service provider i have every worked with. Not only is it outrageously expensive, the services is absolutely horrible, and despite the numerous calls and promises I am give by customer service, nothing has been done.
I recently moved and instead of canceling my service at that time due to the horrendous payment, we decided to move the service and finish out the contract. When discussing the move i was promised that I would not have any changes to may contact. Come to find out they added 2 years to my contact!!!!!
This company is simply out to rob you of your money. I had heard nothing but complaints about hughesnet now that I have begun to ask around. Wish I would have known before handing over thousands of dollars to them.
If you're having some type of technical or billing issue, I recommend starting a new topic in the appropriate section to get the issue resolved.
Sounds like what i need to do, Mr. Professor. Glad I had you to navagate me thru this..
thanks..
Yep, that is actually what you need to do. You're not going to get any support or your money back or anything at all with the rude attitude towards people who are trying to help you.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
Dissappointed5 wrote:Sounds like what i need to do, Mr. Professor. Glad I had you to navagate me thru this..
thanks..
Yep, Its a shame that they are allowed to operate... We will pay the difference to get out of contract in March..
Rip-off Artists..
Disappointed1
You are so lucky to live in a free country, where you can just pay the fine to break the contract and go on your merry way to greener pastures. Lucky!
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
Dissappointed5 wrote:Yep, Its a shame that they are allowed to operate... We will pay the difference to get out of contract in March..
Rip-off Artists..
Disappointed1