Autobilling Complaint

The only option to auto draft is to sign up for Invoice Billing at an additional cost of $5 per month.
That will have a bill generation date as well as a due date.

Hi jabrown,

Let me clarify this for anyone who also has this question. Your due date is the last day that you have to pay the bill. Here is a quick example. If your bill date is the 10th our system attempts to collect the payment that same day. For whatever reason if the charge is unsuccessful, the system will keep trying each day until the "Due Date". Which in this example would be the 20th. If it is still unsuccessful, your account will begin receiving popups until the balance is cleared. This does get a bit confusing and it has been a topic brought up before.

So always know that your "Bill date" is the day your bill will generate and our system will attempt to fetch the payment. I hope this clears everything up. The system is in place like this mainly due to customers who are on invoice. Since mailing does take longer in general. 

Thanks,
Chris

I must be one of the lucky ones when it comes to this, they actually take payment a day or two after it is due in my case.

jabrown737, curious is your data refill date and payment due date the same?

You can stop that.  Get a month ahead and then pay when you want once a month.

No, they aren't. The refill date is actually the date I was charged and the due date is 10 days later which I suppose explains why they charged when they did. It doesn't explain why they would set the due date 10 days after they expect payment.

If I had the means to get a month ahead, it wouldn't have caused me financial hardship to be debited 10 days early. Just saying.

Yes, this is what I ended up doing.