Forum Discussion
Data Plan upgrade delays
On Dec. 13th I clicked "Change Plan" to upgrade from 15 GB to 50GB plan. I did this after I called to confirm that this would NOT require a new "commitment" as we are done our 2 year commitment. I ca...
I received no message and why would I need to call for the third time when the first two did not do any good? Also calling is so difficult to get a person and then hope it is one that speaks understandable English. It is now 5 days, 3 business days, since I "upgraded" online and I still have O data remaining on the usage screen. We need Data but buying one of those overpriced Data Tokens seems wrong. Will you credit me the cost? or provide a free one until you can fix your system?
