Forum Discussion
klugfamily
5 years agoNew Poster
Data Usage showing up incorrectly
This is what I see when I look at my usage history and my usage %'s show 100% available. I contacted support, they told me it was 98%, which seemed reasonable based on what I had done. While on the c...
GabeU
5 years agoDistinguished Professor IV
If you're in your first twenty days of service you're in what's known as the "Relaxed Bandwidth Period". This means that, during these twenty days, HughesNet is continually refilling your data. HughesNet does this as a courtesy in order to allow new subscribers to update/upgrade their devices to current without it affecting their normal monthly data allotment, as these activities can use a lot of data, especially if there are a lot of devices and they haven't been updated in a while. After this initial twenty day period the continual data refills will stop and your data usage will be depleted from your monthly allotment in the normal fashion.
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