Forum Discussion

yuromastic's avatar
yuromastic
New Poster
8 years ago

Downgrade

My work has significantly cut back my hours so we are searching for ways to conserve and my current target is the internet. At the moment we are on the 50gb gen 5 plan. I was wondering if we could swi...
  • Liz's avatar
    Liz
    8 years ago

    Hi yuromastic,

     

    Thanks for posting. What MarkJFine said is correct, you can change your service plan yourself via the Shop/Upgrade tab. There won't be any change to your committment date since you're just changing from one Gen 5 plan to another. 

     

MarkJFine's avatar
MarkJFine
Professor

Either way, I believe you can do that from the Shop/Plans & Pricing page now.

Liz's avatar
Liz
Moderator
8 years ago

Hi yuromastic,

 

Thanks for posting. What MarkJFine said is correct, you can change your service plan yourself via the Shop/Upgrade tab. There won't be any change to your committment date since you're just changing from one Gen 5 plan to another.