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jghsilo
10 years ago

Early Termination Fee

Cancellation Policy : i got service the first of August, living in a small lake cabin until we could find a house to buy. Only recently I realized that I had a 2 year contract. Nothing was mentioned ...
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C0RR0SIVE
Associate Professor
10 years ago
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Doran, please create a new thread to focus on your specific issues.
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Only recently I realized that I had a 2 year contract. Nothing was mentioned ...","body@stringLength":"730","rawBody":"Cancellation Policy : i got service the first of August, living in a small lake cabin until we could find a house to buy. Only recently I realized that I had a 2 year contract. Nothing was mentioned when I called and got the info from customer service. I have read the comments about this issue. Evidently it is an accepted process NOT to tell the new customer about the contract prior to getting service. Once the service is installed, then they have you! I would have never agreed to a 2 year contract. So what are my options now? There is no signed contract, only information after the install. Unlike a lot on this site I have no complaint about the service. I need to discuss the early cancellation fee with someone. Thanks","kudosSumWeight":0,"postTime":"2016-01-27T03:17:00.000-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:39242_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5446},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Cancellation Policy : i got service the first of August, living in a small lake cabin until we could find a house to buy. Only recently I realized that I had a 2 year contract. Nothing was mentioned when I called and got the info from customer service. I have read the comments about this issue. Evidently it is an accepted process NOT to tell the new customer about the contract prior to getting service. Once the service is installed, then they have you! I would have never agreed to a 2 year contract. So what are my options now? There is no signed contract, only information after the install. Unlike a lot on this site I have no complaint about the service. I need to discuss the early cancellation fee with someone. Thanks"},"Conversation:conversation:39242":{"__typename":"Conversation","id":"conversation:39242","solved":false,"topic":{"__ref":"ForumTopicMessage:message:39242"},"lastPostingActivityTime":"2016-02-05T21:31:00.000-05:00","lastPostTime":"2016-02-05T21:31:00.000-05:00","unreadReplyCount":16,"isSubscribed":false},"ModerationData:moderation_data:39242":{"__typename":"ModerationData","id":"moderation_data:39242","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:39242_1":{"__typename":"Revision","id":"revision:39242_1","lastEditTime":"2016-01-27T03:17:00.000-05:00"},"ForumReplyMessage:message:39252":{"__typename":"ForumReplyMessage","id":"message:39252","conversation":{"__ref":"Conversation:conversation:39242"},"author":{"__ref":"User:user:9939"},"revisionNum":1,"uid":39252,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"subject":"Re: Early Termination Fee","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:39252"},"parent":{"__ref":"ForumTopicMessage:message:39242"},"body":"Doran, please create a new thread to focus on your specific issues.","body@stringLength":"67","rawBody":"Doran, please create a new thread to focus on your specific 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