Forum Discussion
ebb plus upgrade
today I had my mother (account holder) call to upgrade to 30gb with new contract and apply for the ebb. my name is herbert cook and i qualify for the ebb. They could not find my application for ebb. s...
shadowwalker.20 , are you and your mother part of the same household? Do you reside at the same address? Th EBB is limited to one monthly service discount per eligible household. A household is defined as any individual or group of individuals who are living together at the same address and share income and expenses. So if you two are part of the same household, the problem may be something else. The reps on this site may be able to find out what's going on.
EDIT: For more info, see https://www.hughesnet.com/emergency-broadband-benefit-program, which also links out to the government agency that manages the program.
Same household The ebb site gave all info to hughes net. So It should have gone through. They Just told my mother there was a problem. never said what it was.
