Forum Discussion

Ronboyd50's avatar
Ronboyd50
New Poster
5 years ago

Email to purchase token & receive bonus GB

Hello: I received the email from HughesNet in December offering extra GB with the purchase of a token. So, I purchased a 5 GB token and am supposed to receive an extra 3 GB. So far this is not sho...
  • Damian's avatar
    Damian
    5 years ago

    Hello Ronboyd50,

     

    Thank you for reaching out to us. I looked into this and it does appear you are owed an extra 3GB in tokens. Sometimes the system can take a while to apply these so I will apply these for you manually. Thank you for your patience and understanding.  

     

    -Damian 

Ronboyd50's avatar
Ronboyd50
New Poster
Thank you. I look forward to having the extra 3GB added to my token account.
Damian's avatar
Damian
Moderator
5 years ago

Hello Ronboyd50,

 

Thank you for reaching out to us. I looked into this and it does appear you are owed an extra 3GB in tokens. Sometimes the system can take a while to apply these so I will apply these for you manually. Thank you for your patience and understanding.  

 

-Damian