Forum Discussion
Cannot connect to email on my desktop (iMac running OS Sonoma 14.5). I have already read the others report of this issue today and followed tech support suggestions on those reports. Still not connecting.
I have been in contact with support via chat. They confirmed the issue is on their end and there is an outage. They are working on it.
Could you expand on what you did to troubleshoot?
Totally disconnected the wifi modem from computer, power, and antenna. No other devices use the wifi other than my desktop. Let modem rest for several minutes, and reconnected. From within my Mail program, I ran the repair with no success.
Turn off the modem and also the desktop. Wait a few minutes, turn on the modem and let it fully come on, and then turn on the computer. See if that works.
Also, does email work if you connect to the modem with an Ethernet cable?
I lost mine too....
This has happened many times in the past....
This is a server issue....
You just have to wait for them to fix it...
"This is a server issue"
Not necessarily. Similar sounding problems often have different causes.
If you're currently having issues accessing your email, go to the main Tech Support page and start a new thread, posting details about your particular issue.
I have been in contact with support via chat. They confirmed the issue is on their end and there is an outage. They are working on it.
I have been in contact with support via chat. They confirmed there is an outage that is affecting us not being able to access email. Their engineers are working on it. So hang tight 😉
It would be nice if they would post SOMETHING ON THEIR WEBSITE ABOUT AN EMAIL OUTAGE!!!! For Christ's sake this is ridiculous.
It would be nice if they would post SOMETHING ON THEIR WEBSITE ABOUT AN EMAIL OUTAGE!!!! Oh wait, I forgot of whom I was expecting this.
