Forum Discussion

Ronboyd50's avatar
Ronboyd50
New Poster
5 years ago

Email to purchase token & receive bonus GB

Hello: I received the email from HughesNet in December offering extra GB with the purchase of a token. So, I purchased a 5 GB token and am supposed to receive an extra 3 GB. So far this is not sho...
  • Damian's avatar
    Damian
    5 years ago

    Hello Ronboyd50,

     

    Thank you for reaching out to us. I looked into this and it does appear you are owed an extra 3GB in tokens. Sometimes the system can take a while to apply these so I will apply these for you manually. Thank you for your patience and understanding.  

     

    -Damian 

Underangelswin's avatar
Underangelswin
New Member
I am having the same problem. I even talked to a gal at hughsnet about this but she said i needed a computer. I and handicapped and cant use a computer. Just my phone. I just purchased 3 more tolkins and they not showing up either
GabeU's avatar
GabeU
Distinguished Professor IV
5 years ago

Underangelswin 

 

After further thought, the reps may very well NOT see your reply due to the OP's issue being addressed and the thread being marked as solved.  If you still don't yet see the tokens you purchased last night, or any free ones you are due if you took part in the sale, you should start a new topic, which you can do here.