Forum Discussion

deana_shelby's avatar
deana_shelby
New Poster
6 years ago

Email to purchase tokens, receive bonus tokens

I received an email suggesting if I purchase more tokens, I would receive bonus tokens. I called and spoke to billing and they said it was a fake email. No bonus tokens will be offered if you buy more tokens. But I suspected the person I spoke with didn't know for sure. So I'm asking the community. Have your received this email? Did you purchase based on the email? And did you get bonus tokens as stated in the email? See content of email below:

Buy today...                               and we'll give you more**

3 GB Data Token for $9            Get an additional 1 GB Data Token! A $3 savings

5 GB Data Token for $15          Get an additional 3 GB Data Token! A $9 savings

10 GB Data Token for $30        Get an additional 5 GB Data Token! A $15 saving

25 GB Data Token for $75        Get an additional 10 GB Data Token! A $30 savings

** Allow up to 5 business days for the additional Data Token to be added to your account. Offer expires on 12/31/19.

 

Thanks

Bonus tokens
Fake email
  • Liz's avatar
    Liz
    Moderator
    6 years ago

    Hi deana_shelby,

     

    I see it's your first post here, so welcome to the community! I appreciate you coming to check, that is indeed a valid promo. The e-mail you received should look like this:

     

    • deana_shelby's avatar
      deana_shelby
      New Poster
      6 years ago

      I was hoping it was true. Please let the people in the billing department know that it is a valid email, as I called and they knew nothing about it. So to verify: I can buy 25 tokens and get 10 extra? Can I by 50 and get 20 extra? Is there a limit?

      Thank you.

      • Liz's avatar
        Liz
        Moderator
        6 years ago

        Hi Deana, 

         

        Sure will, already let the appropriate departments know. The part in the promo to which you're referring is 25 GB + 10 GB in extra data, not 25 tokens and 10 tokens. There's no limit that I can see.