Forum Discussion

deana_shelby's avatar
deana_shelby
New Poster
6 years ago

Email to purchase tokens, receive bonus tokens

I received an email suggesting if I purchase more tokens, I would receive bonus tokens. I called and spoke to billing and they said it was a fake email. No bonus tokens will be offered if you buy mor...
Bonus tokens
Fake email
Liz's avatar
Liz
Moderator
6 years ago

Hi deana_shelby,

 

I see it's your first post here, so welcome to the community! I appreciate you coming to check, that is indeed a valid promo. The e-mail you received should look like this:

 

  • deana_shelby's avatar
    deana_shelby
    New Poster
    6 years ago

    I was hoping it was true. Please let the people in the billing department know that it is a valid email, as I called and they knew nothing about it. So to verify: I can buy 25 tokens and get 10 extra? Can I by 50 and get 20 extra? Is there a limit?

    Thank you.

    • Liz's avatar
      Liz
      Moderator
      6 years ago

      Hi Deana, 

       

      Sure will, already let the appropriate departments know. The part in the promo to which you're referring is 25 GB + 10 GB in extra data, not 25 tokens and 10 tokens. There's no limit that I can see.