Forum Discussion

Wally Estes's avatar
Wally Estes
Sophomore
8 years ago

Extreme frustration with Hughesnet customer service

Since March 10th, I have been in contact with tech support regarding issues with my account information; I have called them 8 times and spent a total of 130 minutes on the phone with various reps.  ...
Wally Estes's avatar
Wally Estes
Sophomore

Liz, another week has gone by with no update.

 

The problem still exists.

 

Wally Estes

Liz's avatar
Liz
Moderator
8 years ago

Hi Wally,

 

No update on the original ticket to address the error. I've submitted a new ticket to see if a workaround can be implemented in the interim. I'll post back once I have any updates to share.

 

Your patience and understanding are much appreciated.