Forum Discussion
Extreme frustration with Hughesnet customer service
Since March 10th, I have been in contact with tech support regarding issues with my account information; I have called them 8 times and spent a total of 130 minutes on the phone with various reps. ...
This issue is now seven months old; I still receive an "OID" error message when I try to login with my primary email address. I am able to login successfully with a secondary email address.
No communication from Hughesnet since 9/25/17.
Wally Estes
Hi Wally,
I haven't heard back either; I've pinged the engineers regarding your case.
Good morning Wally,
Still nothing... I've just e-mailed them again and pointed out how long you've been waiting for resolution. I hope to have better news for you next time I post back.
Your patience and understanding are much appreciated.
Thank you for the update. I would really like to get this resolved.
Wally Estes
