Forum Discussion
Fraudulent Accounts Opened and Added to My Bill
I have been a Hughes Net customer for nearly two years. In August, someone opened up two accounts in another city and state and those were added to my account. I have been charged fees and taxes for ...
Hi TjjEjj,
Thank you for posting and sharing these details, this helps a lot. I'm so sorry that you've experienced this. I've escalated this internally to our executive care team at corporate- the significant amount of credit needed is something only they can handle. I wish I could apply the credit right away to take care of this immediate concern, but it's beyond my limit and would need their help anyway. I will continue to track this case so I can provide you updates.
Your patience and understanding are much appreciated.
Thanks,
Liz
