Forum Discussion
Gen4 Tokens Purchase
How hard is it, HughesNet, to put a "Tab" that says, TOKENS to purchase tokens under Gen4. Frankly, when a person is under the Gen4 system, there should be a menus system that is strictly for Gen4 and...
Hi Ted,
We hope that the above info from BirdDog and Gwalk are helpful. These are some very knowledgeable customers you have on your post.
So, from what I am understanding is that you cannot get to the page to purchase tokens when you have exceeded your allowance? And you are using http://supportcenter.myhughesnet.com to purchase them, correct?
In looking at the notes from your calls to us, it seems you may just benefit from using/purchasing tokens right from the status meter instead. You don't need to go to a website in that instance and is all around easier.
Thanks
Amanda
We hope that the above info from BirdDog and Gwalk are helpful. These are some very knowledgeable customers you have on your post.
So, from what I am understanding is that you cannot get to the page to purchase tokens when you have exceeded your allowance? And you are using http://supportcenter.myhughesnet.com to purchase them, correct?
In looking at the notes from your calls to us, it seems you may just benefit from using/purchasing tokens right from the status meter instead. You don't need to go to a website in that instance and is all around easier.
Thanks
Amanda
