Forum Discussion

patricia.howey's avatar
patricia.howey
New Member
10 years ago

GETTING DISGUSTED. Cannot access any of my account information, can't get through on phone

Trying to change my credit card number and keep getting the message, "You do not hae access to update your account information." So, I call the number and get the message about how you can do so much ...
Liz's avatar
Liz
Moderator
10 years ago
Hi Patricia,

Welcome to the community and thank you for posting. I'm sorry to hear this, I can understand your frustration. Are you dialing this number for support? 866.347.3292  That message you're hearing sounds like it's from our sales line. The number I posted will get you in touch with our billing specialists who can help get your credit card number changed.

Please let me know if you have additional concerns, we're happy to help.

Thanks,
Liz