Forum Discussion
Alice Bowman
9 years agoNew Member
GETTING YOUR DISH OFF MY ROOF
We canceled our service and was told we would get a box to package everything back up in and we have not received it as of yet. Also we were told that we had to climb up on our roof to take the dish d...
Liz
9 years agoModerator
Thanks for your SAN, Alice. I have edited it out of your post to protect your privacy, as this information is considered sensitive and should not be posted publicly.
I arranged a dispatch at the earliest available slot; your complimentary de-installation appointment is currently scheduled for Friday, Apr 29, 2016 between 8:00 AM-11:00 AM.
I've also escalated your case to our installation group here at corporate to address your roof damage concerns. Once I hear back, I'll let you know.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
I arranged a dispatch at the earliest available slot; your complimentary de-installation appointment is currently scheduled for Friday, Apr 29, 2016 between 8:00 AM-11:00 AM.
I've also escalated your case to our installation group here at corporate to address your roof damage concerns. Once I hear back, I'll let you know.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
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