Forum Discussion

Ej1's avatar
Ej1
Spectator
4 years ago

GOVERNMENT AGENCY PAYING MY BILL:

I HAVE COVID RENTAL ASST.A AGENCY CALLED TREHAB PAYING MY INTERNET BILL SINCE OCT.THE AGENCY SENT A CHECK TO THEM PAYING A MONTH 245.88 AS OF NOV.4TH THEY SENT THE CHECK TO HUGHESNET AND THEY SAY THE...
Liz's avatar
Liz
Moderator
4 years ago

Good morning Ej1,

 

I'm glad you found the community, thank you for posting. I'd like to get a better understanding of this arrangement you have with Trehab. How do they know how/when to pay your HughesNet bill? 

 

Looking at your account, I see you're on invoice, meaning we mail you a physical copy of your bill. Do you send this to Trehab?

 

I'm not seeing any payments by check in your billing history with us; last payment was by credit card in September.

 

Looking forward to hearing back so we can help you sort this out.

 

-Liz

Joshbradleyi's avatar
Joshbradleyi
New Member
4 years ago

I need to update my payment info it seems

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    4 years ago

    You can do that by calling 866-347-3292. 

     

    Joshbradleyi wrote:

    I need to update my payment info it seems