Forum Discussion
how can i get a later date on my bill
My husband is out of work and i dont get my student loan until after the 18 my bill is due on the 11th i have written emails and called a million times with no answer i need to be able to pay my biill then
i finally got someone they changed my bill date and put it as a paper bill
To change your billing date, call 866 347 3292.
The are on 24/7, so maybe try calling at odd hours and on the weekends.
To quote one of the reps on this site:
"Note that there is no way to set the bill date to occur on a specific day of the week, but we do offer date changes. Perhaps an alternative solution would be to change your billing date to near the end of the month to ensure it comes after payday. Please post here or private message me if preferred should you have any further questions or concerns."
they are not answering the no where is the unempolymemt office no one smh this is driving me crazy i do school online and need my internet its already the most crappy one i have ever used but if they cant get back to me after 3 emails and a million calls then i will just pay windstream to hook me back up this has been a month of **bleep** with this internet any ways
I hear you, but the only way is to call.
Hi peggycandieandy,
Thank you for reaching out to us. I'd like to assist you, please private message me your SAN (account number) or the associated phone number so I can see what we can do.
-Liz
