Forum Discussion
Hughesnet failed again
I posted that I was having problems with the Internet. Over nine days ago. I followed the instructions and requested a review. Today I get a notification that they are closing the post because they sa...
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Who are these distinguished professor’s? Are they employees? I am not familiar with your community service Post. I will call Hughes net immediately this is ridiculous with a condescending attitude. I did not fail and never ever have I ever heard a company blaming the customer for failure to contact them.
Redacted by maratsade
Dougherty66 wrote:
Who are these distinguished professor’s? Are they employees?We are long time HughesNet Support Community members who volunteer our time to help our fellow subscribers, whether that's with issues they're experiencing or questions they have related to HughesNet, or both. When we can't help with an issue or answer a question we point them in the direction of getting the help they need, including things they may need to do to get said help, such as advising one to ask for a sales call review, and how to ask for that review.
We are not HughesNet employees.
- As a volunteer, I did not ask for your opinion. I asked for employee customer service assistance. I’ve seen your post to other customers and it is condescending and your beratement is undeserving.
This is a subscriber to subscriber site, so you will get replies from fellow subscribers. I hope your issues get resolved quickly.
