TampaGal
8 years agoSophomore
HughesNet Gen5
I tried to call yesterday about changing from my Gen4 plan to the posted Gen5 service special of Gen5/20gb @ $49.99 per month and got hung up on. Is this normal? If it can be done, lets do it. If not ...
" I love that when I complained about my speed something was done. I now am running at a good speed."
I'm confused a bit by this statement. Did you expect the company to ignore your request for a fix?