Forum Discussion
HughesNet Gen5
I tried to call yesterday about changing from my Gen4 plan to the posted Gen5 service special of Gen5/20gb @ $49.99 per month and got hung up on. Is this normal? If it can be done, lets do it. If not ...
"I tried to call yesterday about changing from my Gen4 plan to the posted Gen5 service special of Gen5/20gb @ $49.99 per month and got hung up on."
I would try calling again a few times before making the assumption that people are hanging up on me. Once can easily be an accident.
Well tonight I called twice and either got hung up on or the call dropped. I went on line, and after my speed being great Saturday tonight is horrible! I tested on testmynet and speeds were at 132kbps - 184 kbps with one instance of over 300kbps. I tried posting here and the internet dropped twice. I really want to switch to Gen5 and if that works get voice service added, but if this is going to be typical I'm best off terminating, despite the fees. I had to post this from my phone since internet is not working solid. I'm in Tampa, Florida, with clear skies, warm temps, and a very direct view of the sky. Something happened for the weekend speed to be so good, then get so bad now. What's the deal? Isthis normal?? Been with Hughes since 3/7 and all I can say is OMG! :(
