Forum Discussion
HughesNet is a theif
I have never been signed up for auto payment or anything like it! Today is Sunday 5/15/21 and HughesNet took my last bit of money with no email to inform me or even a request to take my money!! I wil...
This site connects you directly to corporate employees and is the fastest way you can get connected to Corporate and have them investigate your issue.
Auto payment is the default payment method for the service, though you can also sign up for paper billing, which costs an extra $5 per month.
The information about billing should have been given to you by an agent when you set up your account. The welcome email also tells you that you will be charged automatically each month.
You may also want to read the subscriber agreement, section 5, to see how the dispute resolution process works.
Thank you. My contract ends July of this year and I'm counting the literal days. I know just how tricky this company is and the service is so horrendous that I actually pay a different service for better quality and faster internet. I can't wait to not be a HughesNet customer come July 2021!
Oh, so yours isn't a new account! They must've been deducting payments automatically all along, though, right? In any case, I hope you have other options where you live and that your next ISP works better for you. :)
