Forum Discussion
HughesNet is a theif
For the sake of clarity, are you saying that during this entire time you've been a manual pay customer, and then with this last bill they deducted the payment from your card/bank on file automatically?
If this is the case it was likely a mistake or glitch, not a thievery. They have no reason to steal money from you.
The reps here are on M-F from approximately 9AM to 6PM EST. They will likely reply on Monday.
For clarity, I have saved any and all email responses to my payments to which they are cheaper than what was taken out recently. I have always payed on my own time and have never signed up for auto pay. Also, the money withdraw was posted today, 5/15/21(Sunday) with no email verification or anything to that standard. This money was for other household purposes and they had no right to take money that deligated else where. And to be frank and clear they would have gotten their average payment this coming week as usual to my standard of payment. What a hassle to my family!
