Forum Discussion

dude's avatar
dude
New Poster
3 years ago

Hughesnet Raised Monthly Rate and Added Mystery Charge in Response to Applying EBB.

Last month, I called and asked to have the Emergency Broadband Benefit applied to my account. After I hung up, the monthly plan amount was suddenly increased $10 and a mystery charge of $8.11 was als...
maratsade's avatar
maratsade
Distinguished Professor IV
3 years ago

It's not shady. It's accounting, and just because charges are applied at the same time as other events, it doesn't mean they're related. If they told you there was a late fee, then there was a late fee. Check your invoices online to see where the charges come from.