HughesNet trash.
HughesNet is the worst experience I’ve had from a company. Let me explain. 1. When looking into HughesNet service, the representative offered a plan (20gb), and a price (59.99) and free installation,...
Forum Discussion
1. That's unfortunate. If they told you during the sales call that you could get that price, they should have honored it.
2. During your first twenty days of service you are in a relaxed bandwidth state, meaning your monthly data allotment is constantly reset, giving you what's basically unlimited data. HughesNet does this as a courtesy, to allow new subscribers to update/upgrade their devices to current without it affecting what would be their normal monthly data allotment. After those twenty days the data usage is counted as normal. The twenty days of relaxed bandwidth is explained in the Welcome email from HughesNet. It's important for one to pay attention to their data usage with a capped service, such as this.
3. HughesNet's FAP speed is advertised as "Typically 1-3Mbps". It's officially "As low as 1Mbps or lower." No speeds are guaranteed.
4. Again, the FAP speed isn't guaranteed, and congestion may also play a part in it being lower than what it typically might be.
5. You should have received a call back.
6. As with 5, that shouldn't have happened.
While subject to the Fair Access Policy, again, your speed will be reduced. There is no guarantee that you will be able to stream.
The following two posts contain info that may help you to reduce your data usage so that you do not enter FAP.
