Forum Discussion

pattymotley's avatar
pattymotley
Freshman
7 years ago

I keep getting taxed for a service I no longer use.

I have recently discontinued my phone service but I keep getting taxed for it. I have called about this several times and told it is fixed but it keeps comming up on my bill. 
taxes
Hardy's avatar
Hardy
Moderator
6 years ago

Hello Patty,

Thank you for reaching out to us. I apologize you are still being billed voice taxes. I am having this issue escalated.  Your cooperation, patience, and understanding are much appreciated.

Thanks,

*Felicia*

  • pattymotley's avatar
    pattymotley
    Freshman
    6 years ago

    Thanks Felicia.
    I have been dealing with this since I discontinued the service. I keep being told it is fixed but each month it pops back up. With autodraft that is an issue. 

    • Hardy's avatar
      Hardy
      Moderator
      6 years ago

      Patty,

      I have heard back, and the telecommunication taxes are a type of state tax. To understand better, I would recommend contacting your state in regards to what sales taxes are charged. I have located an Email for you SalesTax@dor.sc.gov and the phone number 1-844-898-8542. Please let me know if you have further questions or concerns.

      Thanks,

      Felicia

      • pattymotley's avatar
        pattymotley
        Freshman
        6 years ago

        I understand that but it was for the phone service I no longer receive from HughesNet. I discontinued my phone service 4 months ago.