Forum Discussion

pattymotley's avatar
pattymotley
Freshman
7 years ago

I keep getting taxed for a service I no longer use.

I have recently discontinued my phone service but I keep getting taxed for it. I have called about this several times and told it is fixed but it keeps comming up on my bill. 
taxes
Hardy's avatar
Hardy
Moderator
7 years ago

Hello Patty,

Thank you for reaching out to us. I apologize you are still being billed voice taxes. I am having this issue escalated.  Your cooperation, patience, and understanding are much appreciated.

Thanks,

*Felicia*

pattymotley's avatar
pattymotley
Freshman
7 years ago

Thanks Felicia.
I have been dealing with this since I discontinued the service. I keep being told it is fixed but each month it pops back up. With autodraft that is an issue.