Forum Discussion

pattymotley's avatar
pattymotley
Freshman
6 years ago

I keep getting taxed for a service I no longer use.

I have recently discontinued my phone service but I keep getting taxed for it. I have called about this several times and told it is fixed but it keeps comming up on my bill. 
taxes
Hardy's avatar
Hardy
Moderator

Hello Patty,

Thank you for reaching out to us. I apologize you are still being billed voice taxes. I am having this issue escalated.  Your cooperation, patience, and understanding are much appreciated.

Thanks,

*Felicia*

pattymotley's avatar
pattymotley
Freshman
6 years ago

Thanks Felicia.
I have been dealing with this since I discontinued the service. I keep being told it is fixed but each month it pops back up. With autodraft that is an issue. 

  • Hardy's avatar
    Hardy
    Moderator
    6 years ago

    Patty,

    I have heard back, and the telecommunication taxes are a type of state tax. To understand better, I would recommend contacting your state in regards to what sales taxes are charged. I have located an Email for you SalesTax@dor.sc.gov and the phone number 1-844-898-8542. Please let me know if you have further questions or concerns.

    Thanks,

    Felicia

    • pattymotley's avatar
      pattymotley
      Freshman
      6 years ago

      I understand that but it was for the phone service I no longer receive from HughesNet. I discontinued my phone service 4 months ago. 

      • Hardy's avatar
        Hardy
        Moderator
        6 years ago

        Patty,

        I understand. We do not determine what the state charges for taxes. I would recommend contacting the state in regards to these charges with the information I provided previously. 

        Thanks,

        Felicia