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Mike Taylor's avatar
Mike Taylor
New Member
9 years ago

I need to talk to someone higher than a floor manager at a call center

I called in December to cancel my service. I was informed that my contract was not up and that I would have to pay an early termination fee of $160 OR I could suspend my service and cancel with no ear...
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Mike Taylor's avatar
Mike Taylor
New Member
9 years ago
Here is the case #54353014. Also, my credit card has already been charged. The charge was $160 even though I was told it would $80. Again, I was not told the truth.