Forum Discussion

monicakm's avatar
monicakm
Senior
8 years ago

Rut Ro...Someone is Mad :o

Someone at HN is apparently mad that I'm not happy with my Gen 5 service thus far...yikes! :o  I was consistently getting 28 to 30Mbps on Gen 4 the last couple of months.

Performance
  • Liz's avatar
    Liz
    8 years ago

    Hi monicakm,

    I just noticed this other thread of yours and your latest reply. I've addressed your latest concerns in this thread, so to keep things more tidy and less confusing, let's stick to that thread for any updates on this situation. I'll go ahead and close this one off to new replies.

    Thank you for your patience and understanding.

  • tampasteve1's avatar
    tampasteve1
    Sophomore
    8 years ago

    Out of interest, if you were getting good speeds on your Gen4 service why did you upgade to Gen5? 

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      8 years ago

      I don't know about the other user, but I'm sure there are plenty of different reasons to upgrade. I'm very happy with Gen4 and it works very well for me, and yet I'll be upgrading to Gen5. I'm doing it to get more data. Currently I get 15GB, and I'll be upgrading to a higher limit because higher limits are no longer available in my area for Gen4. Not even the amount I have is available anymore.

      • tampasteve1's avatar
        tampasteve1
        Sophomore
        8 years ago

        Thanks, I am sure you are right about there being a lot of reasons to upgrade. I will be a new Hughesnet user on Gen5, so I did not have Gen4 service which is why it interests me. :)

  • C0RR0SIVE's avatar
    C0RR0SIVE
    Associate Professor
    8 years ago

    Not really sure what you are talking or having issues with exactly...?

    • monicakm's avatar
      monicakm
      Senior
      8 years ago

      Really?  Does my testmy download speed screenshot not show up for you?  18Mbps vs 48 on Gen 5 that I got yesterday and 28+ the last couple of months on Gen 4. 

      • C0RR0SIVE's avatar
        C0RR0SIVE
        Associate Professor
        8 years ago

        18Mbps is an acceptable speed, especially if you tested over wifi, and even if not over wifi, it still falls with in a good margin.