hessy41
7 years agoSophomore
internet price
I just wrote a whole letter and it disappeard I was complaining about how they said I had to buy the equipment, then found out later , like 3 or 4 days that I could have rented it. They then said I...
No problem, Hessy. Best of luck to you and I hope your issues will be solved.
I want you to keep working on my problems. I didn't mean have you quit. I hope I can get some relief.
hessy41,
The case is still pending, but I have been on them every other day about it. I am doing my best to get you a resolution. Your cooperation, patience, and understanding are much appreciated.
Thank you,
*Felicia*
hessy41 wrote:I want you to keep working on my problems. I didn't mean have you quit. I hope I can get some relief.
Maratsade is also a customer, Hardy was the employee working your issue but it has been 2 weeks since he visited the site according to his page. Hopefully one of the mods will reply with an update tomorrow.
Like BirdDog said, I'm a customer. I was just wishing you well. This is primarily a customer-to-customer site, which is why you get answers from customers, but a Hughesnet employee is looking into your complaint and I'm sure there will be updates and a final resolution soon.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
ok thanks
hessy41,
Thank you for your patience on this matter. Please refer to your private messages for further assistance.
*Felicia*