Forum Discussion

Ryan11433's avatar
Ryan11433
Junior
4 years ago

Just to double check adding another user?

I probably need to correct to business account after 01-28-2022 to avoid ETF as I just saw that there was no option to add another user to my hughesnet account so that’s another excuse that have been...
  • GabeU's avatar
    GabeU
    4 years ago

    You can sign into the My Account site (at the top of the Community page), then go to the Profile section (hover your pointer over My Account and click on Profile underneath).  On the right hand side of the Profile page you'll be able to create new email accounts, each with their own password.  

GabeU's avatar
GabeU
Distinguished Professor IV

"Up to 5 users" on an SME account (business plan) means that's what it supports, as in multiple users using the service, like if you had five different people using their own laptop, and all being connected to the single HT2000W modem.  It's not the number of names on the account.  Your name would still be the name on the account.     

 

The main differences with SME accounts are....

 

  • Higher data plans
  • The data is structured differently, as in Anytime Data and Daytime Data (8AM to 6PM) as opposed to the Service Plan Data (anytime) and Bonus Zone data (2AM to 8AM) of the Residential plans.  
  • Static IP address, if desired
  • Stronger signal to better withstand inclement weather

Residential plans also offer up to 10 different email accounts.  I'm not sure if it's the same with SME accounts.

Ryan11433's avatar
Ryan11433
Junior
4 years ago
GabeU wrote:

Residential plans also offer up to 10 different email accounts.  I'm not sure if it's the same with SME accounts.

If it really support up to ten different email accounts - how do I do that because I want to add one for another person.

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    4 years ago

    You can sign into the My Account site (at the top of the Community page), then go to the Profile section (hover your pointer over My Account and click on Profile underneath).  On the right hand side of the Profile page you'll be able to create new email accounts, each with their own password.  

    • Ryan11433's avatar
      Ryan11433
      Junior
      4 years ago
      GabeU wrote:

      You can sign into the My Account site (at the top of the Community page), then go to the Profile section (hover your pointer over My Account and click on Profile underneath).  On the right hand side of the Profile page you'll be able to create new email accounts, each with their own password.  

      thank you.

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        4 years ago
        Ryan11433 wrote:
        GabeU wrote:

        You can sign into the My Account site (at the top of the Community page), then go to the Profile section (hover your pointer over My Account and click on Profile underneath).  On the right hand side of the Profile page you'll be able to create new email accounts, each with their own password.  

        thank you.

        You're welcome.  🙂