Lied to from the start
I was lied to from the first phone call about data usage. Told her we stream tv and she told me 10 Gb would work. First month it did. Second and following months out of data in 5 days. They claim my p...
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And if you upgrade you pay more. Why don't you be honest about how much data people will use. If they tell you they steam tv you know they are going to use more. I need I limited but can't afford your prices
If it had been no more than about three or four months since your sales call you could have requested that it be reviewed to determine whether appropriate expectations were set by the sales representative, but being that it's been more than a year since that call it's very likely that the call is no longer available for review. Unfortunately, at this point, there's no way to verify what was said by that representative.
While I agree that the sales people should be forthcoming about the fact that HughesNet is not a viable choice for those who want to do a lot of streaming, and they likely usually are, people should always educate themselves about what they are contemplating buying before doing so.
BTW, I don't work for HughesNet. I'm just a subscriber.
