Forum Discussion

eco's avatar
eco
Junior
2 years ago

Liz- Termination Fee

Hi Liz- I see I was charged a termination fee for my Gen 5 account. I did contact billing, they read the case #  message from you , and said they would take care of that. I just saw I was charged th...
Early Termination Fee
fee
eco's avatar
eco
Junior
2 years ago

Liz- I see my checking was debited today- I saw the invoice , and the credit as you stated, yet on the billing from Hughes, the termination fee was there.

02/20/24 from my checking acct-
Automated Payment
HNS HUGHESNET86 6-347-3292
REC: ALEX *STROMEYE
 
My billing statement does show the fee-
-
-
āˆ’419.99
 
 Hughes Invoice  I'm sorry for the size, the site made it smaller  for the size,
Account Summary
Previous Balance: $ 54.99
Last Payment: $ -54.99
Adjustments:
$ 0.00
 
Past Due:
$ 0.00
Recurring/One Time Charges: $ 419.99
Usage Charges:
$ 0.00
 
Current Charges:
$ 419.99
Taxes:
$ 0.00
 
Total Current Invoice:
$ 419.99
Total Due:
$ 419.99
Due Date:
2/18/24
 
 
 
eco's avatar
eco
Junior
2 years ago

Liz- my checking acct debit today sorry for all this , Thanks

  • Liz's avatar
    Liz
    Moderator
    2 years ago

    Hi ecoalex,

     

    No need to apologize, thanks for the details, I've PMed you to address your concerns, please check your private messages. 

     

    Thanks,

    Liz