Forum Discussion
My account and trying to get it fixed or Why is your Customer Support so FRUSTRATING TO DEAL WITH?
So I've been a customer since early 2004. Apparently when my account was set up initially it was not set up correctly and I've had nothing but problems since then. Something to do with it was 'set ...
Good morning Juleannh,
I see my colleague Hal reached out to you on Facebook to inform you of the dispatch our call center made to help address your concerns. I'd still like for you to please PM me your DSN as I will continue to monitor your account after the dispatch to make sure your account is completely squared away.
Your cooperation, patience, and understanding are much appreciated.
Good morning Juleannh,
I've escalated your concern to our folks here at corporate, I was expecting there to be a DSN, but I've explained the situation to our engineers. I'll post back once we have any news to share.
Your patience and understanding are much appreciated.
