Forum Discussion
My old thread was closed....
Hi Hopesa87,
Thanks for reaching out again. I asked previously if you recall updating your credit card info online on March 18, 2021. In our records, that date is when the account was switched from invoice to autopay. I'm thinking what happened was when updating your credit card or adding a card, the option to save that card on file for future payments was left checked.
As the others mentioned, if you want to revert to invoice billling, just let me know before the weekend and I can do that and waive a month of the invoice fee.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Hi Hopesa87,
Thanks for reaching out again. I asked previously if you recall updating your credit card info online on March 18, 2021. In our records, that date is when the account was switched from invoice to autopay. I'm thinking what happened was when updating your credit card or adding a card, the option to save that card on file for future payments was left checked.
As the others mentioned, if you want to revert to invoice billling, just let me know before the weekend and I can do that and waive a month of the invoice fee.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Of course I want my bill to be on whatever the **bleep** you're talking about BECAUSE I NEVER REQUESTED AUTO PAY!!!! I still don't have my refund that your company promised to give back after they took my money with NO AUTHORIZATION. I screen shot both of you harassing me
I have paid $54.99 and HughesNet and been lying to get more money out of me. They are literally "nickel and diming" me because my account is about to close and their business is desperate for money. Lawyer offices will be opening soon.
