Forum Discussion

booiebarhite's avatar
booiebarhite
New Member
5 years ago

Need to cancel account

Trying to cancel account for a month cant reach customer service
Can someone give me help?
Cancel
  • maratsade's avatar
    maratsade
    5 years ago

    Unfortunately, that's the only way to cancel. Keep trying. 

     

    tpknecht wrote:

    I have been trying to and as soon as you say you want to cancel they cut you off line

     

     

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    The only way to cancel an account is by calling Customer Service.  Try calling in the off hours or during the weekend; the lines are available 24/7, but they may be overcrowded so there could be a long wait or the system may hang up. 

     

    booiebarhite wrote:
    Trying to cancel account for a month cant reach customer service
    Can someone give me help?

     

    • tpknecht's avatar
      tpknecht
      New Poster
      5 years ago

      I have been trying to and as soon as you say you want to cancel they cut you off line

       

      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        5 years ago

        Unfortunately, that's the only way to cancel. Keep trying. 

         

        tpknecht wrote:

        I have been trying to and as soon as you say you want to cancel they cut you off line