Forum Discussion
JenniferCarol
8 months agoNew Poster
New Charges?
I'm confused about the bill I received 2 new charges I've never seen before or know about can someone clarify this situation for me to understand better? Thank You I received my recent bill and not...
Damian
8 months agoModerator
Thankyou for posting and welcome to the community. I apologize for any confusion. These charges appear to be from a recent onsite technician dispatch. OOW stands for "Out of Warranty" which means you do not have Express Repair. Express Repair is a service we offer, similar to a monthly paid insurance, in which you do not have to pay any additional money for technicians to come out. -Damian
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