Forum Discussion
During the first twenty days of your HughesNet service your data allotment resets on a regular basis. HughesNet does this as a courtesy. They do it to allow users to bring their devices current without it affecting their normal monthly data allotment, as doing so can use a lot of data. After twenty days the resets stops. The resets are explained in the Welcome email sent by HughesNet.
Streaming is a very data intensive activity, especially when done in HD. Going by Netflix's listed data amounts, streaming in HD uses about 3GB per hour, SD about 700MB per hour, and LD about 350MB per hour. And that's just the streaming. Your connected devices will use data, as well, in addition to the data used by anything else you do on the net.
If it's been no more than 90 days since your sales call, you can request a review of said call to determine whether you were misled about the service. If it's determined that you were, you may have recourse regarding the Early Termination Fee when cancelling the service. You can request the review here, but when a rep sees this thread they may request the sales call review automatically, so you may not need to ask for it.
The reps are on M-F from approximately 8AM to 5PM EST. It can take them a day or so to reply, but they're usually pretty quick.
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