Netflix is not a problem, though some people may experience more difficulties than others, especially during times of congestion (after 5 pm, for instance). Satellite internet is not the best choice for streaming due to latency (latency cannot be changed), and the latency's much more noticeable when a lot of people are on the beam.
Are you trapped? Not at all. Pay the early termination fee and you're free as a bird.
uskrusader wrote:
The sales guy said Netflix would be no problem, I beg to differ. ....and then I find out about the exorbitant early termination fee. I would never have selected this company had he been open and honest about Netflix and data requirement. We only wanted internet to stream Netflix. Are we trapped?!
If the sales call is available through Hughesnet, the mods will be able to pull it and review it. Give them a couple of days at least.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
Good morning uskrusader,
Welcome to the community and thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results. Your patience and understanding are much appreciated.
Hi uskrusader,
Good news, we got a very quick turnaround on your sales call review! Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM with the details.
