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Pete_Vit's avatar
Pete_Vit
Senior
3 years ago

New plan price, but no extra data

IIRC my new 20G plan was to increase to 30G in March this year, my bill did increase but my data still shows 20G data plan, what's up with that ? Q2: when I do finally move to another provider for i...
  • maratsade's avatar
    maratsade
    3 years ago

    The letter gives specific dates. 

     

    "On [specific date] your HughesNet 20 GB Service Plan will transition to our new 30 GB plan."

     

    Check the letter for that specific date. That's when the plan will transition. If that date has passed and your plan hasn't transitioned, the reps can check for you, but you should verify the date first.