Forum Discussion
No onine debit card option for bill payment
Gwalk,
What I am referring to is the Pay My Bill screen if you are logged in. Pay My Bill w/o Logging In still redirects to the old site, which will not be updated anytime soon if at all. IMHO its faster and easier to login and pay your bill than the old way but to each their own :)
Amanda
Amanda wrote:Gwalk,
IMHO its faster and easier to login and pay your bill than the old way but to each their own :)
Amanda
typically I will pay my bill before it is generated in the form of an advanced payment.
Hughes has a rather poor "confirmation number" system, always being 123456. One could never substantiate a payment with that!
If I make a payment without logging in and then I can see that my payment "took" due to my bill showing a credit balance.
One must be very careful when mixing HughesNet and Money.
I have have dealt with the Billing Department in the past and would sooner eat dirt than have to again.
Ouch! Agreed on the confirmation number generation. I honestly do not know how the confirmation numbers appear if you are logged in, if at all.
~Amanda
Gwalk900 wrote:Hughes has a rather poor "confirmation number" system, always being 123456. One could never substantiate a payment with that!
They changed that many, many months ago and it now gives an actual code.
With that said, during the time it was doing this I always wondered how I was going to refer to a payment if I ever had an issue. "Yes, my confirmation number was 123456." "Excuse me, sir. What?" :p
I can't even get on the pay my bill without logging in it asks for my user name and password then says it isn't right..I haven't changed ..how is it pay my bill without logging in then having to log in.. If they can't fix thia mess I'm getting another internet provider I've been a customer since 2003 ..and now I can't pay my bill online this is crap ..
"View/Pay Bill Without Logging In" asks you for a username and password? I just tried it and got a popup asking for my SAN and zip code, the same as it always does.
Are you sure you're clicking on the right thing, as you shouldn't get a prompt for a username and password?
Have you ever paid your bill using this method before?
