NOT HAPPY

Hello Lora,

Thank you for reaching out to us. I have edited out the personal number in your post due to privacy concerns. In regards to the sales call, I will review this to confirm whether or not accurate information was given. Please allow up to a full business week for this investigation to be completed. I will update you as soon as possible. Also, your account does appear to be on the automatic payment option. This information is saved when making your initial payment, which is supported in our Terms And Conditions. This can be removed and changed at any time, to avoid having your monthly payment collected from the card. Let me know if you would like to have your payment method switched to invoice, as this would remove your card information from the account and send you out a paper bill every month instead.

-Damian