I am amazed at how bad this service is! I burn through all my data within 2-3 days - the last month all bonus data was fried within a few days (burned 33GB in one night while I slept!!) I think thi...
I agree that the service is worse then bad. And I cannot believe they way one of the techs. talked to a customer. HughesNet needs to remember...we are paying you for a service that you are not providing. At least you know what service you were getting. I did not know until after the fact. Good luck to you, sir, but from what I am seeing in so many posts is the same issue and the same tired responses.
I agree that the service is worse then bad. And I cannot believe they way one of the techs. talked to a customer. HughesNet needs to remember...we are paying you for a service that you are not providing. At least you know what service you were getting. I did not know until after the fact. Good luck to you, sir, but from what I am seeing in so many posts is the same issue and the same tired responses.
Tech? What tech?
When a customer has an issue and comes to a customer support site to get help, then refuses to do what is asked to get that help and would rather play games, guess what happens. That's right....nothing.
Someone burning through all of their data and needing help to figure out why requires techincal support, not billing support. The OP can claim all he or she wants that no one is helping them, but the reality is that they are refusing to help themselves. It's simple. Keep playing games = no help. Ask for help with a tech support issue in the tech support section = receive help.
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I burn through all my data within 2-3 days - the last month all bonus data was fried within a few days (burned 33GB in one night while I slept!!) I think thi...","body@stringLength":"1097","rawBody":"
I am amazed at how bad this service is! I burn through all my data within 2-3 days - the last month all bonus data was fried within a few days (burned 33GB in one night while I slept!!) I think this service is a complete scam and I am pissed I am stuck with them for another 18 months! I thought my DSL service was bad, but in hindsite it rocks compared to this S@$%! I honestly cant wait to get back to my DSL because at least that was consistent.
Hughesnet takes no responsibility for data useage and it is ALWAYS the users issue - they conviently explain how it can never be them and that satellite is so much more complicated than ground based internet. Ridiculous!!
I would love to start a revolution against this company - it kills me how they promote their tell a friend campaign. Has anyone ever recommended this service to a friend?
Needless to say I am pissed - pissed at myself for believing the lies and signing up for the service, and pissed at the company for such an awful service!!
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I agree that the service is worse then bad. And I cannot believe they way one of the techs. talked to a customer. HughesNet needs to remember...we are paying you for a service that you are not providing. At least you know what service you were getting. I did not know until after the fact. Good luck to you, sir, but from what I am seeing in so many posts is the same issue and the same tired responses.
Tech? What tech?
When a customer has an issue and comes to a customer support site to get help, then refuses to do what is asked to get that help and would rather play games, guess what happens. That's right....nothing.
Someone burning through all of their data and needing help to figure out why requires techincal support, not billing support. The OP can claim all he or she wants that no one is helping them, but the reality is that they are refusing to help themselves. It's simple. Keep playing games = no help. Ask for help with a tech support issue in the tech support section = receive help.
","body@stringLength":"1393","rawBody":"
wrote:
I agree that the service is worse then bad. And I cannot believe they way one of the techs. talked to a customer. HughesNet needs to remember...we are paying you for a service that you are not providing. At least you know what service you were getting. I did not know until after the fact. Good luck to you, sir, but from what I am seeing in so many posts is the same issue and the same tired responses.
Tech? What tech?
When a customer has an issue and comes to a customer support site to get help, then refuses to do what is asked to get that help and would rather play games, guess what happens. That's right....nothing.
Someone burning through all of their data and needing help to figure out why requires techincal support, not billing support. The OP can claim all he or she wants that no one is helping them, but the reality is that they are refusing to help themselves. It's simple. Keep playing games = no help. Ask for help with a tech support issue in the tech support section = receive help.
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I agree that the service is worse then bad. And I cannot believe they way one of the techs. talked to a customer. HughesNet needs to remember...we are paying you for a service that you are not providing. At least you know what service you were getting. I did not know until after the fact. Good luck to you, sir, but from what I am seeing in so many posts is the same issue and the same tired responses.
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I agree that the service is worse then bad. And I cannot believe they way one of the techs. talked to a customer. HughesNet needs to remember...we are paying you for a service that you are not providing. At least you know what service you were getting. I did not know until after the fact. Good luck to you, sir, but from what I am seeing in so many posts is the same issue and the same tired responses.
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