Forum Discussion

stargate7's avatar
stargate7
Sophomore
6 years ago
Solved

Online bill pay

Since the frist of this year (Jan. 2020) every time i go to pay my bill on line and when i click on submit it does nto do anything after a few times i just call in my payment adn do it that way! Othe...
  • maratsade's avatar
    maratsade
    6 years ago

    Best of luck, Stargate. I hope that working together we can get to the bottom of this. Maybe the HN staff/mods on this site will have some input next week too. 

    Hang in there, and have a good weekend!

     

    EDIT:  Next time you need to make a payment, try this and see if it works for you:

     

    1. Log out from the community

    2. Go back to the community's home page: https://community.hughesnet.com/

    3. DO NOT LOG IN.  Click on PAY NOW

     

     

    4. You'll be taken to this page:

     

     

     

    5. Enter the required information and see if you can make a payment and it sticks. 

     

     

stargate7's avatar
stargate7
Sophomore
6 years ago

Ok i will try that, and will most defiantly let you know how it comes out. And again maratsade, thank for your help, Hope you have a great rest of the week end and an awesome week! And like i said i will get back with yall and let you all know how it went. 

   stargate7

GabeU's avatar
GabeU
Distinguished Professor IV
6 years ago

stargate7 

 

If you use the "pay without logging in" method that maratsade gave instructions for in his last reply, be sure to uncheck "Use this card automatically for future payments" if you don't want to sign up for automatic payments.  The box is underneath where you input your CC info.  This is the payment method I always use and the box is unchecked by default for me, but I wanted to mention it just in case it's checked for you.