Forum Discussion
Payment Arrangement
You should immediately edit your SAN out of your post. That's the number starting with DSS. This is your account number, and you should NEVER post your account number on this, or any other public site. You can edit your post by clicking on the three dots on the upper right of your post, then clicking on "Edit Message."
Though I do see that your post is time sensitive, the reps are on M-F from approximately 8AM to 5PM EST, and it can take them up to 48 hours to reply to posts.
Hi kristiesue36,
I'm glad you found the community, thank you for posting. As GabeU inferred, the community is not the best place for time sensitive matters, and replies may not come immediately. In that case, and especially in your case regarding payment arrangements, a call to us at 866.347.3292 is highly suggested as we have agents available 24/7.
Due date extensions aren't normally available for those on invoice billing, so you'll have to discuss payment options with the agent when you call in.
Your patience and understanding are much appreciated.
