Forum Discussion
Prepaid cards and recurring payments
First off, I have to say that I have no complaint about my service. In the years that I've been a customer, every problem has been resolved to my complete satisfaction. Except for this one. From th...
The following isn't in contradiction to, nor an addendum to, Liz's information, nor help. I only mention it in case it might be more convenient for you at times.
You should be able to use your card to make an online manual payment each month. I don't know if you're like me, but I would much rather do this than give out CC information over the phone, which always makes me nervous to do. You should be able to make payments using either the "View/Pay Bill Without Logging In" method, which you can see about halfway down the HughesNet MyAccount web page when you are not logged into it (if you're logged in the option's not there), or by signing into the same page and making a manual payment there.
Again, I only mention these two payment options from a standpoint of convenience and not at all to negate or interfere with Liz's help. I, too, cannot use my card for automatic payments, though I'm so used to making a manual payment each month it doesn't really bother me to do so, and I might still do so even if the option to sign up for automatic payments became available to me.
