Prepaid cards and recurring payments

Good morning Texaspapa1953,

I'm glad you found the community, thank you for posting. I'd like to address this concern for you, so I looked up our documentaion regarding pre-paid cards. In July we stopped accepting prepaid cards for autopay. "Since pre-paid cards must be loaded, tend to have small(er) available balances, and lack an associated line of credit, they tend to perform worse (successful payment processing) than conventional credit or debit cards."

I can see how this is an inconvenience for you. Please check your private messages (PM) in the top right corner of the community page, I'll send you a PM to further address your concerns.